Part-Time Guest Relations Staff Member - Morgantown Office

Ronald McDonald House Charities of Pittsburgh and Morgantown, Inc.
Job Description

Part-Time Guest Relations Staff Member at RMH Morgantown

Summary

Reporting to the Family Services Director, Guest Relations staff member will be responsible for supporting the front desk operations, including registration of guests, providing assistance to patients and families and administrative house support, which contribute to the established goals and operations of the Ronald McDonald House Charities of Pittsburgh and Morgantown, Inc. (RMHC).

Essential Duties and Functions:

  • Responsible for checking guests in and out following established guidelines.
  • Responsible for answering phones.
  • Maintaining organization of front office area.
  • Ensuring kitchen area is orderly and stocked including the pantry and kitchen supply closet areas.
  • Provide support to patients, families and guests as necessary to full fill the mission of the charity
  • Accept donations (Pop tabs, Monetary, etc.).
  • Complete house linen/laundry.
  • Clean guest rooms after a check out according to RMHC standards (stock room for new guests).
  • Light duty cleaning in common areas.
  • Complete special assignments and/or projects as assigned.
  • Conform to all policies and procedures established by RMHC Management.
  • Maintaining confidentiality information acquired of any and during your work study experience at RMHC, which may not be shared with any external third parties.

Minimum Qualifications:

  • Verbal communication and organizational skills
  • Proficient computer skills
  • Interest, enthusiasm and affinity for non-profit organizations and working with people

Required Clearances

  • Criminal background checks

Physical Requirements

This position requires lifting up to 20 lbs with frequent lifting/carrying of up to 10 lbs. The position also requires walking, standing and sitting.

To apply for this position, please email Eleanor Reigel, Executive Director of Ronald McDonald House Charities of Pittsburgh and Morgantown, at eleanor@rmhcpgh-mgtn.org

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1029 University Avenue, Suite 101
Morgantown, WV 26505
Phone 304.292.3311  •  Fax 304.296.6619